Operational management is handled by three operational centres (hubs), guaranteeing that:
- All inspectors and managers are deployed from and report into a specific operational centre
- DRUM personnel are continuously assessed & tested to ensure the highest ethical standards throughout the company
- Personnel are continuously trained and are highly experienced across all commodities
- DRUM’s “rotational structure” ensures that we remain completely independent in every project, irrespective of commodity, location or country.
DRUM’s Head Office quality controls the operational centres to guarantee a consistent and professional service globally. London is also responsible for assessing & testing reports from every project, prior to presentation.